One price match per identical item, per customer, at the current pre-tax price available to all customers, is allowed. Our Price Match Guarantee covers new items (excludes clearance and open-box items). Unfortunately, offering only the lowest price that an item was ever sold for when a customer returns an item without a receipt is standard. If we lower our in-store or online price during the return and exchange period, we will match our lower price, upon request. If youve already placed an order, we are unable to adjust the price of your order. However, we do not honor requests to match the prices of our competitors for individual products. I sent two e-mails to the online customer service address - no luck, both times I got a “thank you for your e-mail, we’ll get back to you soon” note but never heard back. Barnes & Noble offers very competitive pricing on many items, resulting in the best value for our customers. I complained to the store manager, no luck.
So they won’t match the online price when you buy, but will only give you the online price when you return one bought at a store. So I went back to the local store - they would only give me store credit and only for the online price of $38 despite the fact that I had tried to get the online price and the book had never been on sale in the store for less, than $60. Shop University of Central Florida Official Bookstore for mens, womens and childrens apparel, gifts, textbooks, and more. Post Christmas, my son the giftee said he’d rather not have it, but of course he had misplaced the receipt. Purchase eBooks, magazines, books and games for rest and relaxation. Called local store to ask if they’d match online price, manager said “No, we don’t match online prices.” Because it was close to Xmas, and a call to customer service made it clear the book was unlikely to arrive within the promised 5 business days if I purchased it online, I broke down and bought it at the local store for $60. Today's best Barnes and Noble January coupons & coupon codes last verified today. Checked online, there offered by B&N for $38. I wanted to purchase a cookbook, “Thai Street Food,” at my local Barnes & Noble, cost $60. When she went back to the store to return it, after her son had lost the receipt, the only price they would give her was the lowest one they had charged for the same book online.
Marjorie discovered an interesting flip side to this, though: she had to buy a gift in the store, even though the online purchase price was $22 lower. This annoys a lot of customers, and may hurt the company’s real-life retail operations. Unlike many other stores, orders placed online but picked up in person go for the in-store price, not the online one. bn.com price-matching barnes & noble books. As we discussed shortly after Christmas, you can place orders on the chain’s website for in-store pickup, but prices differ on many items between retail locations and the website. ( Colleen AF Venable)Marjorie has discovered a really irritating flaw in Barnes & Noble’s online price-matching procedures.